Cancellation policy

Cancellation policy

Consumers have a right of rescission under the following conditions, whereby the consumer is any natural person who concludes a legal transaction for purposes which can predominantly be attributed neither to his commercial nor to his self-employed professional activity:

A. Cancellation policy

right of revocation

You have the right to revoke this contract within fourteen days without giving reasons.

The revocation period is fourteen days from the date of conclusion of the contract.

To exercise your right of revocation, you must inform us (Dornheim Medical Images GmbH, Listemannstr. 10, 39104 Magdeburg, Germany, Tel.: +49 391 505457 0, Fax: +49 391 505457 10, E-Mail: by means of a clear declaration (e.g. a letter, fax or e-mail sent by post) of your decision to revoke this contract.

You can use the attached model withdrawal form, but this is not mandatory. In order to comply with the revocation period, it is sufficient that you send the notice of the exercise of the revocation right before the expiry of the revocation period.


Consequences of the cancellation

If you cancel this Agreement, we will refund all payments we have received from you, including delivery costs (except for the additional costs resulting from your choosing a delivery method other than the cheapest standard delivery offered by us), immediately and at the latest within 14 days from the day we receive notice of your cancellation of this Agreement. We will use the same means of payment for this refund as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees for this refund.

Lapse of the right of cancellation

In the case of digital content, the right of revocation expires prematurely if we have begun with the execution of the contract after you have expressly agreed that we will begin with the execution of the contract before expiry of the revocation period and you have confirmed to us your knowledge that you lose your right of revocation by your consent with the beginning of the execution of the contract.

B. cancellation form

If you wish to cancel the contract, please complete and return this form.


Dornheim Medical Images GmbH
Listemannstr. 10
39104 Magdeburg
telefax: +49 391 505457 10

I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)



ordered on (*) ____________ / received on (*) __________________

Name of the consumer(s)

Adress of the consumer(s)

Signature of the consumer(s) (only if communicated on paper)


(*) Delete as applicable